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Best Practices in the Commercial Real Estate Industry Bundle

This bundle includes 9 hours of professional development courses. Courses included in this package and objectives:

Ethics (3 hours):

  • Define and explain the significance of National Association of Realtors (NAR) Code of Ethics and Ethics enforcement
  • Provide insight into the complaint and arbitration process in the National Association of Realtors (NAR) Code of Ethics as a means of resolving disputes between REALTORS® and their complainants
  • Analyze the arbitration disputes process and mediation process

Implicit Bias (3 hours):

  • Understand the concept of implicit bias and its various forms
  • Differentiate explicit bias and systemic bias from implicit bias
  • Recognize the societal and historical impacts of biases, including government-sanctioned practices like redlining and blockbusting

Fair Housing (3 hours):

  • Define the origin and history of fair housing
  • List significant historical fair housing laws and acts
  • Identify the real estate services and activities in which the Fair Housing Act forbids discrimination

Ethics Best Practices Course

Course Objectives:

By the end of this course, you will be able to:

  • Define and explain the significance of National Association of Realtors (NAR) Code of Ethics
  • Define and explain the significance of National Association of Realtors (NAR) Code of Ethics enforcement
  • Provide insight into the complaint and arbitration process in the National Association of Realtors (NAR) Code of Ethics as a means of resolving disputes between REALTORS® and their complainants
  • Analyze the arbitration disputes process and mediation process
  • Apply the relevant Articles and Standards in the National Association of Realtors (NAR) Code of Ethics that govern the conduct and business practices of Realtors
  • Describe the duties that Realtors are obligated to fulfill to their clients and customers
  • Describe the duties that Realtors are obligated to fulfill to other Realtors

Method of Course Presentation: Internet

Course Category: Professional Development

Course Textbook and Outline Information:

This professional development course consists of three hours of original materials created by Connect Media in collaboration with experienced subject matter experts and videos of experts in the commercial real estate field. A Learner Guide is provided to students with an outline of the course, transcripts of all videos and time estimates for each lesson.

Refund Policy: Courses are non-refundable

Fair Housing Best Practices Course

Course Objectives:

By the end of this course, you will be able to:

  • Define the origin and history of fair housing
  • List significant historical fair housing laws and acts
  • Identify the real estate services and activities in which the Fair Housing Act forbids
    discrimination
  • Identify the important fair housing changes that were made as a result of the Fair Housing
    Amendments Act of 1988
  • Identify demographic characteristics in relation to home ownership
  • Recognize the groups that are protected by federal housing law
  • Identify senior housing’s fair housing exemption
  • Explain the Housing for Older Persons Act (HOPA)
  • Understand various examples of what comprises fair housing compliance in the United States
  • Define discriminatory advertising
  • List characteristics of advertising
  • Define nondiscriminatory behaviors and practices
  • List the benefits of embracing and implementing nondiscriminatory practices
  • List declarations that real estate professionals agree in the NAR Fair Housing Declaration

Method of Course Presentation: Internet

Course Category: Professional Development

Course Textbook and Outline Information:

This professional development course consists of three hours of original materials created by Connect Media in collaboration with experienced subject matter experts and videos of experts in the commercial real estate field. A Learner Guide is provided to students with an outline of the course, transcripts of all videos and time estimates for each lesson.

Refund Policy: Courses are non-refundable

Implicit Bias Best Practices Course

Course Objectives:

By the end of this course, you will be able to:

  • Understand the concept of implicit bias and its various forms
  • Differentiate explicit bias and systemic bias from implicit bias
  • Recognize the societal and historical impacts of biases, including government-sanctioned practices like redlining and blockbusting
  • Recognize implicit bias in real estate
  • Understand the importance of identifying and mitigating implicit bias in real estate transactions
  • Recognize techniques for identifying implicit bias in oneself and others
  • Explain self-assessment techniques to identify personal implicit biases
  • Explore strategies for mitigating implicit bias in real estate transactions
  • Define techniques for addressing implicit bias in real estate practices
  • Define strategies for creating fair and equitable outcomes in real estate transactions
  • Analyze realistic scenarios and examples to identify implicit bias in real estate contexts

Method of Course Presentation: Internet

Course Category: Professional Development

Course Textbook and Outline Information:

This professional development course consists of three hours of original materials created by Connect Media in collaboration with experienced subject matter experts and videos of experts in the commercial real estate field. A Learner Guide is provided to students with an outline of the course, transcripts of all videos and time estimates for each lesson.

Refund Policy: Courses are non-refundable