Best Practices in the Commercial Real Estate Industry Bundle

This bundle includes 9 hours of professional development courses. Courses included in this package and objectives:

Ethics (3 hours):

• Define and explain the significance of National Association of Realtors (NAR) Code of Ethics and Ethics enforcement
• Provide insight into the complaint and arbitration process in the National Association of Realtors (NAR) Code of Ethics as a means of resolving disputes between REALTORS® and their complainants
• Analyze the arbitration disputes process and mediation process

Implicit Bias (3 hours):

• Understand the concept of implicit bias and its various forms
• Differentiate explicit bias and systemic bias from implicit bias
• Recognize the societal and historical impacts of biases, including government-sanctioned practices like redlining and blockbusting

Fair Housing (3 hours):

• Define the origin and history of fair housing
• List significant historical fair housing laws and acts
• Identify the real estate services and activities in which the Fair Housing Act forbids discrimination