Connect Classroom does not offer a refund on any course purchases. Due to the digital nature of the courses, users will not receive a monetary refund on any course payments already completed.
However, we do offer an exchange policy in which the user may select a different course if for whatever reason the original course was not satisfactory. Additionally, you may receive store credit for future Connect Classroom course purchases.
For help or questions regarding the refund policy, please email [email protected].
Limitations of liability
CGM will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: to the extent that the website is provided free-of-charge, for any direct loss; for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if CGM has been expressly advised of the potential loss.
What Information Does CGM Track About You?
When you register to receive CGM products, whether those products are free (such as the Connect.Media Commercial Real Estate News or paid (such to a conference), CGM may require that you supply personal information, including, but not limited to, your full name, e-mail address and contact information. CGM may also require demographic information (e.g., whether you are a property owner and in what type of real estate sector you work). Customers must also agree to the Terms and Conditions of Use applicable to the product for which they are registering. We also collect credit card information to bill users for Connect Classroom Courses.
Cookies and automatically submitted information
“Cookies” are small chunks of data stored on the user’s computer against our web pages. CGM employs cookies to recognize you and your access privileges for certain locations on the Web site, as well as to track site usage. Subscribers who do not accept cookies from the Web site may not be able to access many areas of the Web site. CGM web pages may contain technology developed by a third party to display content and follow activity on the Web site. Some of these pages may contain cookies that are set by third parties. CGM does not have access to these cookies or any information that they may contain. In addition, your web browser will submit information about your computer and where you are connected to the Internet. This information is recorded by our systems for both troubleshooting issues and to protect against malicious intent. From time-to-time we may use the information recorded to enhance our products.
Anonymous and Personal Information
CGM may gather both anonymous and personal information, which may be used by CGM or shared with trusted third-party partners. This information may be helpful for improving the services we offer. Generally, this information is collected through “traffic data” and may entail the use of “cookies,” “IP addresses,” or other numeric codes used to identify a computer.
Data Requests and the Right to be Forgotten
At any time, you may request an annual report on the data that we hold on you. You may request the information once per year by emailing ‘[email protected]’. You will be asked to provide reasonable evidence that you are entitled to the information based upon who you are and where you reside. The information will be supplied in plain text. You may also, at any time submit a similar request to be forgotten. We will honor confirmed requests to be forgotten by removing all personal data about you from our systems. We reserve the right to retain any financial transactions as needed to ensure appropriate financial audit compliance for ten years.
Credit Card Information
If you use a credit card to pay for a CGM product, we may retain your credit card information in order to complete subsequent course purchases. When we do retain credit card information, we keep it secure and separate from other demographic information you may have given us. We do not share credit card information internally within divisions of CGM.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit CGM’s liability in respect of any: death or personal injury caused by CGM’s negligence; fraud or fraudulent misrepresentation on the part of CGM; or matter which it would be illegal or unlawful for CGM to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, CGM has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against CGM’s officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect CGM’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as CGM.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law , that will not affect the enforceability of the other provisions of this website disclaimer.